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Counseling

Disclaimer: The following referrals are intended for reference use only, and are being provided as a convenience and for informational purposes only. This list does not constitute an endorsement or an approval by the Illinois Department of Human Rights or the State of Illinois of any of the products, services or opinions of the corporations, organizations or individuals listed. Any legal advice provided may not represent the official opinion of the Illinois Department of Human Rights or the State of Illinois.

Criminal Activity - Safety Threat

If you believe you have been the victim of criminal activity, or there is a threat to your safety, you may wish to contact one of the following:

  • 911
  • Local Hospital
  • Local Police Department
  • Illinois State Police

Child Abuse

Illinois  Department of Children and Family Services Child Abuse Services

  • SERVICES: Protecting children under 18 by investigating suspected abuse or neglect by parents and other caregivers
  • HOTLINE (24/7): 1-800-25-ABUSE (1-800-252-2873)
  • TTY: Illinois Relay at 711 or 1-800-358-5117

Counseling, Mental Health Referral, Suicide

American Psychiatric Association

Magellan Healthcare

  • SERVICES: Info about mental health issues including local support groups and services
  • HELPLINE (M-F 9 a.m. to 5 p.m. CT): 1-800-950-NAMI (800-950-6264)
  • CRISIS TEXT LINE: Text “NAMI” to 741741
  • EMAIL: info@nami.org

National Association of Social Workers

  • ADDRESS: 750 First Street, NE, Suite 800, Washington, DC 20002-4241
  • SERVICES: Find a social worker

National Institute of Mental Health

  • SERVICES: General information on mental health; locate treatment services in your area
  • HELPLINE: 1-800-662-HELP (1-800-662-4357) [Substance Abuse and Mental Health Services Administration (SAMHSA) Treatment Referral Helpline]
  • Behavioral Health Treatment Locator  

National Suicide Prevention Lifeline

  • SERVICES: A trained crisis worker will listen empathetically and without judgment, and help identify options and information about mental health services in your area. (The call will be answered by a crisis center in the Lifeline network closest to your location.)
  • HOTLINE: 1-800-273-TALK or (800-273-8255)
  • TTY: 1-800-799-4889
  • TEXT: Text: “HOME” or “CONNECT” to 741741

Sexual Assault Counseling and Information Service (SACIS)

  • ADDRESS: 1505 18th Street, Ste. 2, Charleston, IL 61920 
  • SERVICES: Crisis and on-going services, including counseling services, to victims of sexual violence (sexual assault, sexual abuse, sexual harassment and/or stalking) and victims’ families/significant others Services include individual and group counseling, medical and criminal justice advocacy, information and referral, institutional advocacy, public education and professional training.
  • PHONE:  217-348-5033 or 888-345-2846

Trauma Abuse Treatment

Domestic Violence

Illinois Dept. of Children and Family Services Domestic Abuse Helpline (multilingual)

  • SERVICES: Statewide Domestic Abuse Helpline, InfoNet & Sexual Assault Services, staffed by trained Victim Information and Referral Advocates, providing confidential services statewide to victims and perpetrators of domestic violence, and information to people calling on behalf of a victim of domestic violence and first responders such as the police. A collaboration with the Chicago Metropolitan Battered Women’s Network.
  • HOTLINE (24/7): 877-863-6338 (1-877-TO END DV)
  • TTY: 877-863-6339

National Domestic Violence Hotline (200 languages)

  • SERVICES: Support to anyone experiencing domestic violence or seeking resources and information. Help is available in Spanish and other languages.
  • HOTLINE (24/7): 1-800-799-SAFE (800-799-7233)
  • TTY: 800-787-3224
  • Contact Us has a LIVE CHAT option (7 a.m. to 2 a.m. CT): 

Human Trafficking

National Human Trafficking Hotline (200 languages)

  • SERVICES: A national anti-trafficking hotline serving victims and survivors of human trafficking and the anti-trafficking community in the U.S. in 200 languages.
  • Includes live chat
  • HOTLINE (24/7): 888-373-7888
  • TTY: 711; Text 233733

Sexual Assault and Violence

National Sexual Assault Hotline (Español)

  • SERVICES: Support, information, advice, or a referral in English and Spanish through a local RAINN provider (Rape, Abuse, Incest National Network)
  • WEBSITE: https://www.rainn.org/ (click on SEXUAL HARASSMENT for information/resources)
  • HOTLINE (24/7): 1-800-656-HOPE (800-656-4673) (will be transferred to a local sexual assault service provider)
  • LIVE CHAT: Visit www.rainn.org and click on CHAT NOW

Sexual Assault Counseling and Information Service (SACIS)

  • ADDRESS: 1505 18th Street, Ste. 2, Charleston, IL 61920 
  • SERVICES: Crisis and on-going services, including counseling services, to victims of sexual violence (sexual assault, sexual abuse, sexual harassment and/or stalking) and victims’ families/significant others Services include individual and group counseling, medical and criminal justice advocacy, information and referral, institutional advocacy, public education and professional training.
  • PHONE:  217-348-5033 or 888-345-2846

Other (crisis, health, employment)

United Way